2.3.9.3 Update SA to Pending Stop

Reference: Manage Severance Process Model - Page 3 for the business process diagram associated with this activity.

Group: Severance Event Activator

Actor/Role: CC&B

Description: System updates Service Agreement's status to Pending Stop.

Note: Other processes expire Service Agreement completely when all the criteria for expiration are satisfied. Refer to 3.3.2.2 Stop Premise Based Service.

Process Names

•	SET Severance Event Trigger

Entities to Configure

•	Severance Process Template

•	Severance Event Type